Tiffany Theilen

Tiffany Theilen is a highly experienced professional in business analysis and quality assurance, currently serving as a Senior Business Quality Analyst at Assurity since April 2024. Prior to this role, Tiffany spent over a decade at Lincoln Financial Group, where responsibilities included serving as Senior Consultant and Agile Product Owner, focusing on software product delivery and customer satisfaction. Tiffany's expertise extends to strategic project management and process improvement, demonstrated through prior roles at Convergys as Client Services Manager and PayPal as Workforce Analyst. Tiffany holds a Bachelor of Arts in Business Management and a Bachelor of Arts in Business Administration from Doane University, alongside a diploma in Travel and Tourism from Lincoln School of Commerce.