AT Ghana
Janet Amandem has extensive experience in customer service and marketing within the telecommunications sector, currently serving as a Service Recovery Executive-Customer Experience at AirtelTigo Ghana since February 2018. In this role, Janet collaborates with the quality assurance unit to enhance customer service and provides insights on customer trends for improved decision-making. Prior experience includes positions as a KYC Executive at both AirtelTigo Ghana and Airtel Ghana Limited, where Janet focused on customer data management and minimizing churn. Additionally, Janet has a background as a Marketing Assistant at Care Communications, Inc. and a Research Assistant at the Parliament of Ghana, along with experience as a Sales Coordinator at Wilaman Investment. Educational qualifications include a Bachelor of Business Administration in Marketing from Zenith University College.
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AT Ghana
AT is a dynamic and innovative brand providing a wide range of telecommunications services including mobile voice, data, mobile financial services and business connectivity solutions. With the credo of “customer first”, AT constantly innovates to make life simple for its customers. AT was launched in November 2017, from a merger between erstwhile Airtel and Tigo. www.at.com.gh