Gail Hoffman

Gail Hoffman is a seasoned technical writer with over two decades of experience in documentation and user support across various technology companies. Currently serving as a Staff Technical Writer at Qualcomm Atheros Communications since 2002, Gail collaborates with engineering, marketing, and quality assurance teams to produce comprehensive user manuals and online help resources, maintaining a robust documentation library of over 150 documents. Previously, Gail held positions at Aspect Communications, where user manuals and online help for call center software were developed, and at Netcom Online Communications, focusing on user documentation for Internet software across multiple platforms. Gail holds a Bachelor of Arts degree in International Relations and Affairs with a focus on Linguistics and German from the University of California, Davis.