Atlassian
Ronald Volkmar has a diverse background in customer success and technical support, with significant experience in strategic roles. Currently serving as a Principal Customer Success Manager at Atlassian since October 2022, Ronald previously held various customer success and technical support positions at MobileIron, Clutch Analytics, and Geographical Computer Technologies. Notably, Ronald contributed as a Senior Sales Representative focused on direct sales to local and state governments at Geographical Computer Technologies. Additionally, Ronald's expertise includes pre-sales engineering and support gained from a role as Lead Software Support Analyst at Software and Services LLC.
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Atlassian
475 followers
Atlassian is a software company that builds tools for teams, with a mission of helping unleash the potential of every team. Atlassian’s suite of tools facilitate collaboration, alignment, and nimbleness allowing teams to more effectively and efficiently build and create together. Collectively, Atlassian’s products are used by over 250,000 customers worldwide in industries ranging from space travel to pizza delivery, medicine to disaster response. More than 8,000 employees based in 13 countries support Atlassian’s product offerings. The company’s portfolio includes Jira Software and Jira Work Management for team planning and project management; Jira Service Management for team service and support applications; Jira Align for enterprise agile planning; Atlassian Access for enterprise-grade security and centralized administration; Confluence for content creation and sharing; Bitbucket for team code sharing and management; Opsgenie for incident management, and Trello for capturing and adding structure to flude and fast-forming work teams. These products offer a range of functionality to serve the needs of a variety of workers including software developers, IT professionals, and knowledge workers. At the same time, all of their products share five intentional core attributes: Built for Teams, Easy to Adopt and Use, Versatile and Adaptable, Integrated, and Open. Atlassian was founded in 2002 with the launch of their first product, Jira. In 2015, Atlassian became a publicly traded company listed on NASDAQ as TEAM.