Brittany Simpson

Brittany Simpson is currently serving as the Customer Insights Manager at Australia Post, where responsibilities include managing research projects within the VOC, Insights and Segmentation team, and developing evidence-based reporting to inform stakeholder decision-making. Prior to this role, Brittany worked at Klein Market Research for nearly a decade, progressing from Project Assistant to Senior Researcher, contributing to various research initiatives. Earlier experience includes serving as a Behavioural Therapist at CISCA Pty Ltd, delivering early intervention therapy to children with Autism. Brittany holds a Graduate Certificate of Marketing and a Bachelor of Applied Science in Psychology from Deakin University.