Karamveer Singh

Karamveer Singh is a seasoned professional in service delivery management with extensive experience in enterprise cloud and managed services. Currently serving as a Service Delivery Manager at Avaya since January 2019, Karamveer leads multiple accounts, focusing on enhancing service delivery, customer satisfaction (CSAT), and achieving service level agreements (SLAs). Previous roles include Account Delivery Manager at DXC Technology, where leadership was provided for service delivery across Asia and Africa, and Client Service Manager at Avaya. Early career experience includes significant positions at Nortel Networks and Orange Business Services, specializing in IVR and contact center product portfolios. Karamveer holds a Master of Science in Software and Telecommunications from Birla Institute of Technology and Science and a Bachelor of Technology in Information Technology from Motivational Pathway.