Awesome CX
Sam Montecer is a customer success professional with extensive experience in enhancing customer experiences across various industries. Currently serving as Director of Customer Success at Awesome OS since November 2022, Sam leads high-touch customer experience initiatives for fast-growing internet and eCommerce companies. Prior roles include Customer Experience Manager at Coco Republic US, where Sam managed and supported a team, developed training programs, and resolved escalated customer issues. As National Sales Manager at Nordstrom Trunk Club, Sam pioneered the evolution of the Styling team, coaching and training multiple Stylists and ensuring cross-departmental collaboration to enhance sales opportunities. Sam holds a Bachelor of Arts in Communication from the University of Central Florida.
Awesome CX
2 followers
Awesome OS specializes in high-touch customer experience for hyper-growth internet and eCommerce companies. We believe happy employees lead to fantastic service. That is why our unique approach was built over 12 years of partnering with over 90 high-growth startups and mid-size companies through award-winning labor standards and an unprecedented focus on company culture in a way that aligns with your culture, values, and vision.