Balto
Nicholas DeCraene is a Staff Software Engineer at Balto since August 2021, previously serving as a Senior Software Engineer at SpotHero from August 2018 to August 2021, where responsibilities included building communication services with third-party integrations and leading initiatives to enhance platform convenience. Prior experience at Capital One as a Software Engineer from July 2016 to August 2018 involved decoupling legacy processing into cloud microservices and designing high-volume email alerts, while an earlier role as a Technology Intern at the same company focused on data aggregation applications. Nicholas completed a Bachelor of Arts in Computer Engineering from the University of Illinois Urbana-Champaign in 2016, and has held various roles in educational and recreational settings.
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Balto
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Balto is an artificial intelligence tool that transcribes and analyzes sales calls in real time to deliver live recommendations to sales reps while they navigate their calls. Sales reps use Balto to improve their communication skills, better understand customers’ needs, and consistently remember the key points that they need to address on every call.