Chantelle Willett

Chantelle Willett is an experienced professional in hospitality and business development, currently serving as the Manager of Sales and Business Development at Banff Lodging Company since May 1998. In this role, Chantelle manages sales for six properties, overseeing transient, FIT, and group sales while liaising with the Sales Department on occupancy and rates analysis. Responsibilities include managing a team of 10 sales agents, budgeting, hiring, and implementing training and incentive programs. Previous positions at Banff Lodging Company include Sales Manager for Travel Trade & Business Events and Reservations Manager. Chantelle also served as a Board Member for the Board of Directors-BCCC from June 2010 to July 2012. Chantelle holds a Diploma in Social Service Work from Sir Sanford Fleming College, specializing in supportive counseling to enhance individual well-being.