Bankwest
James Olsen is an experienced professional with a focus on digital conversations and social engagement, currently serving as the Digital Conversations Manager and Social Engagement Team Leader at Bankwest since April 2018. In these roles, James manages staff and engages stakeholders while implementing change initiatives using lean six sigma methodologies. Prior to this, James held the position of Team Leader and worked as a Lending Specialist and Customer Service Representative at iiNet from November 2015 to April 2018. James is a graduate of AICT, having completed education in 2015.
Bankwest
Our Bankwest people are passionate about putting customers at the heart of everything we do. We’re dedicated to delivering brilliant customer experiences every day and we’re always looking at how we can do more for our customers, to remove the BS (Bank Stuff) and ask less of them. We were founded in 1895 on Noongar Country and we’ve been part of the fabric of WA for more than 128 years, with Bankwest locations spanning 29 Aboriginal peoples’ lands and 11 nations. We stand for simplicity and transparency, brilliant service, and great value, and we work hard to make banking easier for customers, through self-empowering tools and honest human-to-human support, backed by the best technology, when they need us. Supporting the communities in which we live and work is part of our DNA, and we’re committed to being there for our customers when they need us the most, particularly vulnerable customers, with safety and security, guidance and support, be that through direct assistance, advocacy, volunteering, or sharing critical insights on financial wellbeing. So where can you find us if you need us? By calling 13 17 19 www.bankwest.com.au facebook.com/bankwest instagram.com/bankwest twitter.com/bankwest youtube.com/bankwest See our Social media house rules here: https://www.bankwest.com.au/terms-conditions/social-media-house-rules Bankwest, a division of Commonwealth Bank of Australia ABN 48 123 123 124 AFSL/Australian credit licence 234945.