Barclays
Annamarie McCullough serves as the VP Customer Experience Strategy Lead for Airline Partnerships at Barclays since June 2018, building on extensive experience at barclaycard since January 2001, where McCullough has held various roles in customer experience strategy and governance. Currently, as the Assistant Vice President of Customer Experience Strategy, McCullough is responsible for the complaint strategy and policy adherence, while driving cross-functional initiatives to enhance the customer experience and mitigate risks. Prior roles include Senior Analyst of Problem Management and Communications Manager, where McCullough focused on continuous improvement, problem prevention, and internal communications. McCullough holds an Associate's degree in Nutrition Sciences from Bartram High School, graduated in 1991.
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Barclays
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Barclays is a transatlantic consumer and wholesale bank with global reach, offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a strong presence in our two home markets of the UK and the US.