Ketan Tailor

Ketan Tailor is a seasoned executive with extensive experience in customer success and support across multiple organizations. Currently serving as Chief Customer Officer at Barracuda since April 2025, Ketan has previously held positions such as Vice President of Global Support at Ping Identity and Vice President of Customer Success and Support at Everbridge. Ketan's career also includes leadership roles in customer support at xMatters, inc. and Sophos, showcasing expertise in support services, service-level agreements, budgeting, and various technical skills. Ketan holds an education from the British Columbia Institute of Technology.