Mauricio Campbell

Mauricio Campbell, MBA, MS in Data Analytics, is an experienced manager specializing in technical support and operations within the medical technology sector. Currently serving as Manager of Global Product Technical Support at Beckman Coulter Diagnostics since December 2022, Mauricio has successfully built a high-performing engineering team that has improved escalation resolution times by 25% and enhanced customer satisfaction through collaboration with R&D. Previously, as Senior Manager of Technical Operations at Mavrik Dental Systems, Mauricio designed performance analysis dashboards and developed service processes that reduced downtime by 30% and improved product reliability by 20%. At Medrobotics Corporation, Mauricio led global field service teams, significantly enhancing operational efficiency and service reliability. With a strong educational background including an MBA in IT Management and an MS in Data Analytics from Western Governors University, along with a Bachelor's degree in Computer Science, Mauricio maintains a comprehensive understanding of technical and operational needs in the industry.