Bevy
German Solis is a highly experienced professional in customer support management, currently serving as Senior Manager Customer Support at Bevy since July 2021. In this role, German Solis focuses on enhancing support effectiveness through the development of in-house tools and integration of third-party solutions, while also managing feature requests and defects using JIRA and Zendesk. Previously, at MuleSoft from June 2011 to October 2020, German Solis held multiple positions including Senior Manager Customer Support, where leadership skills were demonstrated by scaling the Buenos Aires Support Team from 20 to 40 members in one year and establishing a Level 1 Support Team. Earlier career milestones include roles at Synapsis and Grupo MOST, where German Solis contributed as a Technical Leader and J2EE Developer respectively.
This person is not in any offices
Bevy
3 followers
Bevy.com is a virtual conference and community events software platform. Bevy incorporates a variety of tools to plan, promote, and execute virtual and in-person events and is a flexible software solution that can be used to manage and host thousands of different types of community events. Built with enterprise level analytics, integrations and data security, the Bevy platform is used by a range of enterprise, consumer and education teams who want to build, grow and scale a global Customer-to-Customer (C2C) community. Featuring a deep permissions system and webcasting capabilities, community and field marketing teams can empower local brand advocates to build, grow and scale local communities all over the world.