BigHand
Steve Russell is an experienced management professional specializing in healthcare and educational services, currently serving as the Managing Director for Healthcare at BigHand since May 2017. Previously, Russell held roles including Client Delivery Director at BigHand and Director of Product Management at Capita One. With a comprehensive background at Capita spanning over a decade, Russell served as IT Director/Chief Customer Officer and Professional Services Director across various divisions, enhancing service delivery for over 120 local authorities. Early experience includes project management and IT roles at Birmingham City Council, where Russell led significant initiatives in educational IT systems. Russell holds a BA (Hons) in Business from the University of Central England and completed training at the Institute of IT Training in 2001.
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BigHand
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BigHand is a leading software technology company with a big difference. It’s not just what they do, but how they do it. They currently have over 545,000 software licenses in use across 3,000 global companies, all benefiting from using their technology on a daily basis. They provide speech, task delegation, document production and workflow process improvement solutions that help their customers achieve more in less time. They have worked with their clients over many years with their highly successful Digital Dictation solutions, and have built on this deep customer knowledge to extend their offering further. Thye develop tools based on what their clients need, tools that are useful, intuitive and reliable – easy to use, in the office or on the move. Their mission is to Make Big Happen. Internally this is about championing their staff to think big, and externally it is about enabling their customers to achieve big. They strive to make big ideas become big achievements.