Blue Cross Blue Shield of MA
Lea Howard has an extensive work experience in the healthcare industry, particularly at Blue Cross Blue Shield of Massachusetts. Lea started their career at Blue Cross Blue Shield MA in 1994, where they held various roles such as Senior Manager for Local and Major Claims Operations and Senior Manager for North and South Service. In these roles, they managed operations staff, handled customer service and claims for group business, and oversaw process control and enrollment teams. In 2004, Lea became the Director of Local Claims Operations at the same company. In 2009, they transitioned to a new role as the Sr. Director of Local, National, and Interplan Operations. Currently, they hold the position of Vice President of Operations, a position they assumed in 2023 at Blue Cross Blue Shield of Massachusetts.
Lea Howard attended Saint Anselm College where they completed their Bachelor's degree in an unspecified field of study in the year 1986. The information does not provide details regarding any other educational experiences before or after this period.
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Blue Cross Blue Shield of MA
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Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power, Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 80 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.