Blue Cross Blue Shield of MA
Steve Marcucci has extensive experience in member service within the healthcare industry, currently serving as Manager of Member Service at Blue Cross Blue Shield of Massachusetts since October 2009. In this role, Steve focuses on enhancing team performance, supporting team members, and fostering a positive work environment. Previous positions at Blue Cross Blue Shield include Supervisor and Business Expert, where responsibility included coaching and development support for Member Service Representatives. Steve's early career includes roles at Rite Aid Pharmacy, where work as a Pharmacy Technician involved accurately dispensing medication and providing excellent customer service. Steve holds a Bachelor of Science degree in Elementary Education with a concentration in Geography from Salem State University.
This person is not in any teams
Blue Cross Blue Shield of MA
41 followers
Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power, Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 80 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.