Blue Cross Blue Shield of MA
Vivienne Carter is a seasoned professional with extensive experience in customer service and fraud prevention. Currently serving as a Customer Service Representative at Blue Cross Blue Shield of Massachusetts since March 2022, Vivienne previously held multiple roles at HarborOne Bank from October 2002 to August 2021, including Fraud Prevention Specialist and Fraud/Recovery-Deposit Services Specialist. Responsibilities included managing returned deposits, balancing general ledger accounts, monitoring suspicious activity in remote and mobile banking transactions, and handling debit card disputes. Vivienne is also skilled in creating and monitoring Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs). Vivienne's educational background includes a degree from the University of New Hampshire and a high school diploma from Randolph JR/SR High School.
This person is not in any teams
Blue Cross Blue Shield of MA
41 followers
Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power, Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 80 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.