Blue Cross Minnesota
Zach Koranda is an experienced professional in business intelligence and workforce management, currently serving as a Manager at Blue Cross and Blue Shield of Minnesota since November 2013. In this role, Zach has held various titles, including Manager of Employer Reporting and Business Development, and has been instrumental in supporting Workforce Management and the Contact Center through custom web-based reports utilizing SSRS and SQL, particularly focusing on performance metrics and call volume forecasts. Prior experience includes roles at Coborn's Inc. and Bluestem Brands, where Zach managed workforce management systems and developed staffing forecasts. Zach holds a Graduate Certificate in Healthcare Analytics from the University of St. Thomas and a BA in Spanish from St. Cloud State University, complemented by additional Spanish studies abroad.
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Blue Cross Minnesota
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Blue Cross and Blue Shield of Minnesota is a taxable, nonprofit organization with a mission to make a healthy difference in people’s lives. Chartered in 1933 as Minnesota’s first health plan, we’ve promoted wider, more economical and timely availability of health services for the people of Minnesota for 80+ years.