Alex Kouch

Alex Kouch is a skilled professional currently serving as a Product Line Operations & CPQ Analyst at BlueCrest since May 2025. Prior experience includes working as an Information Technology Help Desk Technician at Peckham Industries, Inc. from June 2022 to May 2025, where responsibilities involved resolving technical issues, maintaining documentation, and training new employees. Alex held the position of Student Manager at Western Connecticut State University from October 2020 to July 2022, facilitating support for software programs among staff and patrons. Additionally, an IT Internship at JRO Technology Corporation in the summer of 2021 provided valuable experience in troubleshooting hardware issues. Alex holds a Bachelor of Business Administration in Management Information Systems from Western Connecticut State University, earned in 2022.