Jensen Legette

Jensen Legette is a seasoned professional with extensive experience in technical support and customer service. Currently serving as the Lead Technical Support Engineer at Bonusly since August 2022, Jensen provides expert troubleshooting for complex HRIS and API issues while enhancing cross-team collaboration through established protocols. Previous roles at Bonusly include Customer Support Team Lead and Specialist, achieving high customer satisfaction scores and contributing to knowledge management. Prior to Bonusly, Jensen worked at WHOOP as a Membership Services Representative, where responsibilities included improving member interactions and managing account transactions. Experience spans various industries, including leasing consulting, hospitality, tutoring, and social media management, all underpinned by a Bachelor's Degree in English Language and Literature from the University of Iowa.