BOQ Group
Geoff Turner is a seasoned IT professional with extensive experience in service delivery and performance management. Currently serving as the Senior IT Service Performance Manager at Bank of Queensland since September 2013, Geoff governs service level performance of tier-1 service partners, negotiates SLAs, and manages the ServiceNow platform to support enterprise digitization. Prior to this role, Geoff held the position of IT Service Delivery Manager at IPN Medical Centres, where responsibility entailed overseeing IT service delivery and developing an IT Service Management strategy. Additionally, Geoff has experience as IT Client Services Manager at Virgin Australia, overseeing support for over 4,000 desktops, and previously worked as IT Manager at Flight Centre, managing roles related to business improvement and wholesale product. Education includes attendance at Wagga Wagga High School.
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BOQ Group
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BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine banking alternative for customers and employees. Our family of brands (Bank of Queensland (BOQ), ME, Virgin Money Australia, BOQ Specialist, BOQ Business, BOQ Finance), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities. BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.