Bray Whaler International
Krystie Robertson has a diverse work experience spanning over several years. Krystie began their career at Allstate in 2007 as a Recovery Specialist, where they investigated property claims, communicated with customers, and negotiated settlements. After six years at Allstate, Krystie moved on to Anthem, where they worked as a Customer Service Advocate, responding to member inquiries and coordinating with various departments to ensure timely and proper handling of customer requests.
In 2016, Krystie joined Elavon, Inc. as a Customer Service Representative, providing high-quality support to merchants regarding credit card processing and troubleshooting technical issues. Krystie then transitioned to roles at Aerotek and Intelli-Source Solutions, where they continued to excel in customer service and relationship management.
Krystie joined Transamerica in 2019 as a Senior Customer Service Representative, specializing in retirement product solutions and providing guidance to customers. Krystie later joined Empower Retirement in 2021 as a Retirement Specialist, educating customers and offering transparency around retirement products.
Most recently, Krystie started working at Bray Whaler International in 2022 as an Assistant Project Coordinator. Krystie'sresponsibilities include reviewing and inputting specifications into a database, generating RFQs, coordinating with vendors and designers, and ensuring smooth communication throughout the project.
Overall, Krystie Robertson has developed a strong skill set in customer service, relationship management, and problem-solving, with a specialization in retirement products and services.
Krystie Robertson obtained an Exercise Science Certificate in Kinesiology and Exercise Science from Virginia Western Community College between 2008 and 2011.
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Bray Whaler International
Bray Whaler is a global hospitality FF&E and OS&E procurement specialist. We purchase furniture, fixtures and operating supplies for hotels, resorts, restaurants, casinos, multi-unit residential and senior living facilities. For more than 30 years, we’ve reached around the world to source and purchase over $6.5 billion in goods from domestic and international suppliers -- all at at vendor-direct pricing. Our portfolio includes world class resorts, large convention center hotels, boutique and lifestyle properties and experience with full and select service hotels for all major hotel brands. Our process reduces risk for real estate owners by ensuring their furnishings, fixtures, operating supplies and equipment will arrive on schedule and on budget with the best possible pricing and terms. Project accounting tracks each item and every dollar from production to installation. Regardless of project size, we provide daily hands-on involvement by the company's principals and experienced project management teams. The owner of the company is Elisa Whaler, and the founding principal is Ronnie Bray. In 2010, we opened an office in Dallas, Texas led by principal Jennifer Fisk. Nicole Oren became principal and executive director of projects in 2015. The company is a fully-certified WMBE (Woman Owned Business) and has been since its inception.