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Tomer Vaisman

Head of Customer Success at Bringoz

Tomer Vaisman has a diverse range of work experience in various managerial roles. From 2011 to 2014, they worked as a Territory Manager at Herstyler Oy, where they successfully developed a strategic business development plan and increased total sales by an average of 53% year-over-year. Tomer also provided leadership to a team of Store Managers and employees.

In 2014, they joined Zig Zag as an Operations Manager, where they initiated and managed processes for lead time and supply-chain improvements while reducing costs. Tomer also managed large-scale projects and developed new processes and methodologies to increase company profitability.

From 2015 to 2017, Tomer worked at Bringoz - Complex Logistics Made Simple. Tomer held the position of Operations Manager and later became the Head of Customer Success. In these roles, they trained and supervised a large number of users, implemented long-term marketing strategies, and cultivated partnerships. Tomer was also a key member of the executive-level escalation team, where they managed strategies and tactics for de-escalating customer accounts and handled at-risk accounts. Additionally, they conducted online training sessions and led the onboarding process for new clients.

Overall, Tomer has a strong background in operations management, strategic planning, customer success, and team leadership.

Tomer Vaisman earned a degree in Front End Development from the Holon Institute of Technology, where they studied from 2017 to 2019. Prior to that, from 2017 to 2018, they obtained a Front End Developer Certification from freeCodeCamp. In 2016 to 2017, they enrolled in Coursera and completed a program in Webmaster.

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Bringoz

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Bringoz is a technology-based logistics platform providing solutions for a variety of verticals – last mile, retailer delivery and distribution, amongst others.The retail landscape is changing with continued rise in eCommerce and omni-channel solutions. The need for flexible and agile fulfillment solutions is higher than ever.Amazon is settingnew standards for the retail industry, upping the bar and the delivery expectations of customers. We believe that these capabilities need to be democratized.The Bringoz platform utilizes technology to streamline the logistics processes and provides elastic logistics capabilities for supply, the drivers and fleets, needed to move goods from one point to another.Our technology provides network visibility, consolidation opportunities, increased efficiency, thus enabling businesses with a robust, seamless and affordable logistics infrastructure.Bringoz provides perfect order deliveries, making sure that deliveries are made at the right place, at the right time and in the right condition. Our algo-based routing takes into account the type of item, the SLA and distance it needs to travel in order to ensure that delivery is on time. Transparency is incorporated into the delivery process with real-time tracking and notifications, creating a superb customer experience and lowering support costs.A complete end-to-end solution is necessary, which is why we’ve built our technology to encompass the creation of a network based on a combination of in-house and 3rd party fleets, allowing for operational excellence and cost-effectiveness.The Bringoz platform is a solution for all stakeholders involved in the logistics transportation process.Shippers/Businesses: robust logistics delivery technology without the overhead;Carriers/Couriers: utilization of assets, increased workload and productivity for drivers & vehicles, decreased operational expenses & idle time with increased efficiency & profitability;Consumers: ease and convenience create a superb customer experience