BRITech S.A.
Samyra L. has a diverse work experience in the fields of customer service and healthcare management. Samyra started their career at Grupo Leforte as a Coordinator of Atendimento, where they managed various areas and was responsible for pre-billing control, strategic indicators, budget proposals, cost control, and customer experience. Samyra then moved to DaVita Serviços Médicos as a Unit Coordinator before joining Hospital Samaritano as a Coordinator of Atendimento. In this role, they oversaw multiple departments, controlled budgets, managed contracts, and analyzed monthly performance indicators. Most recently, Samyra worked at Comdinheiro as a Coordinator of Atendimento | Inteligência de Mercado, where they led a multi-channel customer support operation, automated manual processes, analyzed performance indicators, and provided insights to partner teams. Currently, they hold the position of Head of Customer Service at BRITech S.A.
Samyra L. began their education in 2007 and completed their Bachelor's degree in Business Administration from FECAP in 2010. In 2012 and 2013, they pursued a Post-Graduation in Hospital Administration from Centro Universitário São Camilo. From 2014 to 2016, they attended FGV - Fundação Getulio Vargas and obtained an Executive MBA in Management. In 2020 and 2021, they pursued a Post-Graduation in Finance from Insper Instituto de Ensino e Pesquisa. Currently, they are enrolled in the MBA program at MBA USP/Esalq, specializing in Finanças e Controladoria, which they started in 2022 and is expected to complete in 2024.
In addition to their formal education, Samyra has obtained several certifications. This includes certifications in Fundos de Investimento, Marcação a Mercado, Mercado de Renda Fixa, and Por dentro dos Índices de Renda Fixa from ANBIMA, obtained in October 2023. Samyra also holds a certification in Customer Success para Lealdade e Retenção do Cliente from ESPM Escola Superior de Propaganda e Marketing, obtained in July 2023. Furthermore, Samyra has certifications in Data Science: Análise Exploratória de Dados and Inteligência Artificial e Tomada de Decisão from Insper, obtained in April 2023 and July 2021, respectively.
BRITech S.A.
BRITech is a British/Brazilian FinTech SaaS company headquartered in Sao Paulo, Brazil, with 70 employees in offices in eight countries. We provide scalable, robust wealth management software, professional services and end-to-end technology for investment firms, asset managers, brokers, fund administrators and wealth managers. Our customized, enterprise-class solutions help the investment management community navigate the complex and ever-transitioning environment of shifting investor preferences, regulatory mandates and emerging technologies. With an unrivaled passion for technology and a fierce commitment to customer success, our multinational teams focus on building the long-term relationships that help build a thriving financial ecosystem. Every day, we deliver what we promise: agile, efficient, high-performance solutions that handle large volumes and keep pace with business growth. BRITech’s digital solutions are: ⇨ Affordable. Our best-in-class solutions help Investment Management companies of any size provide the best possible services for their customers at a distinctively competitive price. ⇨ Ergonomic. We believe in making things easy to use. Our clients experience a shorter learning curve, immediate benefits and a faster ROI. ⇨ Flexible. No ‘one-size-fits-all’ paradigm here. Our Pivolt software is based on a highly flexible technical architecture and is easily adapted to the way you work. ⇨ Powerful. Our components handle a large number of trades and positions and scale effortlessly. Our multi-language, multi-currency, 100% mobile solution supports all your clients’ investments. We help clients build better companies and better communities. Together, we are building a wealthy world. https://linktr.ee/britechglobal