Adam Jones

Adam Jones, MBA, is a seasoned professional with extensive experience in customer service and management. Currently, Adam serves as the Senior Manager of Customer Experience at Broan-NuTone, where responsibilities include partnering with the retail team to enhance customer experiences and leading a skilled team to manage inquiries and digital engagement. Previous roles include Customer Service Segment Manager at Veritiv, focusing on developing customer service teams for various industries, and Customer Service Supervisor at xpedx. Adam's career began with positions at AT&T Mobility, DPSciences, and Verizon Wireless, where achievements in sales and customer service were prominent. Adam holds an MBA in Leadership from Liberty University and a Bachelor's degree in Organizational Leadership from Northern Kentucky University.