Bruntwood
Sophie Dakin is an experienced professional in customer relationship management and strategic planning, currently serving as Senior CRM Product Manager and Voice of Customer Lead at Bruntwood since March 2020, where an award-winning Voice of Customer Programme was developed to enhance customer experience. Prior experience includes a role as Junior Strategic Planner at BJL, a Manchester-based advertising agency, and a Healthcare Professional position at St Andrew's Healthcare. Sophie also completed a work placement at M&C Saatchi London, which solidified an interest in the advertising sector. Academic qualifications include a Master's degree in Investigative and Forensic Psychology and a Bachelor's degree in Psychology from the University of Liverpool, alongside a Foundation certificate in Advertising from the IPA.
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Bruntwood
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Workspace | Laboratories | Retail | Leisure We own, let and manage outstanding buildings, workspace, innovation and science facilities through Bruntwood SciTech and Bruntwood Works. Our purpose: creating thriving cities. This purpose fuels our passion for supporting arts and culture, our deep community engagement and our ambitious plans for future growth. It ensures every investment and decision we make benefits our customers, our communities and our colleagues: because when our cities thrive, so do we. Our commitment to creating thriving cities has helped us to grow into a company with more than £1bn in assets under ownership across over 100 landmark properties, a development pipeline of £1.4bn, and a team of more than 800 people working across our group.