Caitlin Gaffney

Caitlin Gaffney is an experienced professional in customer experience and account management, currently serving as the Director of Customer Experience at Buyers Edge Platform since May 2016. Their career includes various roles at Buyers Edge Platform, including Manager of Customer Support and Manager of Member Success at Dining Alliance, focusing on independent restaurants. Prior to this, Caitlin held multiple positions at FoodBAM, leading teams and managing customer accounts. Earlier experience includes roles as an Account Manager and Sales Development Representative at Upserve, where notable accomplishments included transitioning to manage top-tier accounts and being recognized as a top performer. Caitlin's marketing foundation was built during internships at Uber, Providence Bruins, AARP, Yahoo, and Grandview Foundation Inc., and an academic background culminating in a Bachelor of Science in Marketing from Providence College.