Ioana Aitken

Ioana Aitken is a seasoned IT professional with extensive experience in service delivery management. Currently serving as a Senior Service Delivery Manager at CAE Technology Services since May 2022, Ioana has previously held prominent roles including Head Of Service Delivery and Service Desk Manager at T-Tech from June 2017 to May 2022. Prior to that, Ioana worked as a Service Desk Manager at Atech Support Ltd and held various positions at Hamptons International, such as IT Support Team Leader and IT Support Engineer. Ioana's career began at SCC, where significant roles included Service Desk Team Leader and Technical Support across first and second line.