CallMiner
Juan Quijada is an accomplished IT professional with extensive experience in application support and operations management. Currently serving as Senior Manager of Application Support at CallMiner since April 2015, Juan has successfully built a specialized support team for the company's Realtime software platform and established processes for both SaaS and premise implementations. Prior roles at CallMiner include Application Support Manager and Systems Integration Engineer. Earlier experience includes a variety of technical and operational roles at Chico's FAS Inc., where responsibilities ranged from systems administration to technical support for nationwide retail operations. Juan holds a Bachelor's degree in Computer Information Systems from Florida Gulf Coast University, supplemented by a strong foundation in IT from Dunbar High School.
This person is not in the org chart
This person is not in any offices
CallMiner
10 followers
CallMiner is the global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation.