Hipin Jain

Sr. Director - Customer Success at Capillary Technologies

Hipin Jain has a diverse work experience spanning over several years. Hipin is currently working at Capillary Technologies, where they have held multiple roles since 2021. These roles include Director - Customer Success (India), Director - India North & West, and Program Manager.

Prior to joining Capillary Technologies, Hipin worked at Hansa Cequity as a Senior Consultant from 2016 to 2021. In this role, they were responsible for owning the conceptualization to execution journey of customer marketing initiatives for a set of assigned accounts. Hipin also provided actionable insights into customer behavior and collaborated with stakeholders to drive execution.

Before Hansa Cequity, Hipin was at Capillary Technologies from 2014 to 2016, where they held the position of Manager, Key Accounts. In this role, they championed CRM, campaigns, and marketing planning for clients and effectively communicated with different audiences to meet their requirements.

Prior to that, they worked at HCL Infosystems Ltd from 2011 to 2014. Hipin held various roles at HCL, including Branch Sales Operations Manager, Area Sales Manager, and Sr. Key Account Executive. In these positions, they were responsible for driving sales and revenue targets, managing distribution partners, and ensuring optimum sales capabilities.

Overall, Hipin Jain has a strong background in customer success, marketing, sales, and account management.

Hipin Jain graduated from Sydenham College of Commerce & Economics in 2008 with a Bachelor of Commerce (BCom) degree. Hipin then pursued an MBA++ in Marketing from the Department of Management Sciences, University of Pune, and completed it in 2011.

Location

Mumbai, India

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Capillary Technologies

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Capillary Technologies is a software product company, which provides cloud-based Omnichannel Customer Engagement, eCommerce platform and related services for retailers and brands.


Headquarters

Bengaluru, India

Employees

501-1,000

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