Shruti Tandon

Shruti Tandon is an experienced Product Manager currently at Capital.com since October 2022, with a strong background in customer success and operations. Previously, Tandon held roles at Jupiter from August 2020 to August 2022, including Senior Product Manager and Senior Manager of Customer Success, where an Omnichannel setup for banking processes was designed and executed. Tandon also established the customer service function at Jupiter Money, scaling the team from 0 to over 50 members. Prior experience includes serving as Head of Operations at Simpl, focusing on service management and customer growth, and as Operations Manager at Instamojo, emphasizing customer-centric process design. Early career experiences include positions at peel-works, HCL Technologies, and an internship at Nokia Siemens Networks. Tandon earned a Bachelor's degree in Electronics and Communications Engineering from APJ Abdul Kalam Technological University.