Ryan Knowles

Ryan Knowles is an experienced professional currently serving as NCSC Team Manager at Care Quality Commission, where leadership and team motivation are prioritized to foster high performance and continuous innovation. Previous roles include Performance Coach, aiding in the development of a new CRM system, and NCSC Advisor, delivering exceptional customer service. Prior experience spans roles at Santander UK, Allay, Eldon Insurance Services Ltd, Virgin Money, BGL Group, Worldpay, EDF Energy, and Currys PC World Business, encompassing responsibilities in complaints handling, customer service, continuous improvement, and project management. Ryan holds a Bachelor of Science (BSc) Honours degree in Broadcasting and Multimedia Technology from the University of Sunderland.