Jack Phelon

Jack Phelon is a seasoned data analyst with extensive experience in health services and operational optimization. Currently serving as a Senior Data Analyst at CareFirst BlueCross BlueShield since May 2022, Jack previously held the position of Director of Productivity and Optimization at Howard County General Hospital from October 2019 to April 2022, where responsibilities included advising on performance indicators and identifying nursing benchmarks for clinical and operational improvements. Jack's career at CareFirst BlueCross BlueShield began in 2012 and included various roles, culminating in a Director position. Prior experience also includes consulting at Kaiser Permanente and roles in account management and operations at Consumer Source, Inc. and Student Travel Services. Jack holds an MBA from the University of Maryland's Robert H. Smith School of Business and a BBA in Marketing and a BS in Exercise Science from UMass Amherst.