CareSource
Katie Herzog is an accomplished professional with extensive experience in service operations and customer care. Currently serving as Vice President of Service Operations at CareSource since June 2017, responsibilities include overseeing member and provider customer service, grievance and appeals, transportation, language services, and digital strategy. Prior to CareSource, Katie Herzog held various leadership roles at Victoria's Secret from 1999 to 2017, including Director of Provider Services and Associate Vice President of Customer Care. Katie Herzog holds a Bachelor of Science in Business Administration from Alliance University, earned between 2001 and 2005.
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CareSource
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CareSource is a nonprofit that began as a managed health care plan serving Medicaid members in Ohio.