Marty Acker

Marty Acker is an experienced CSG Engineer at Carousel Industries since July 2010, focusing on technical problem resolution for Unified Communications products, particularly from Avaya, Microsoft, Dialogic, and Audiocodes. Previously, Marty served as a Senior Product Support Engineer at Avaya, Inc., where responsibilities included support for voice messaging servers and software, and contributions to new product introductions and maintenance. Marty's career also includes roles at Lucent Technologies and Octel Communications, providing support for legacy voicemail products and participating in product trials. Early career experience includes a position as a Pre-Sales Engineer at Telematics/ECI and a Data Center Engineer role at Citicorp. Marty holds an Associate's degree in Electronics Engineering from UEI, Cuyahoga Falls, OH.