Catalyst Software
David K. has extensive experience in renewal management, having held significant roles at prominent companies. As a Renewals Leader at Totango from June 2023 to February 2024, David focused on driving customer retention strategies. Previously, David served as Manager of Renewals for the Mass Market, Verticals, and Commercial segments at Zoom from November 2015 to November 2022, leading a team of over 14 Renewals Managers globally with an emphasis on customer experience and renewal metrics. David's earlier experience includes positions at Intuit as Lead Enterprise Renewals Manager and at Sprint as Sales Leader. David holds an education from Front Range Community College, attended from 2009 to 2014.
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Catalyst Software
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Catalyst is the world's most intuitive Customer Success Platform (CSP), built by an experienced group of industry leaders. Catalyst integrates with all the tools you’re already using to provide one centralized view of customer data. Customer Success Managers can proactively take the right actions to prevent churn, such as receiving automated alerts when a customer is not using certain features that are critical to their success.