Catalyst Software
Pete Kerr currently serves as an Enterprise Customer Success Manager at Grammarly since July 2024, while also functioning as a Customer Success Coach at Catalyst Software since September 2022. Previously, Pete held various roles at Highspot from September 2020 to July 2024, including Sr. Account Manager and Account Manager for both Enterprise and Commercial segments, focusing on aligning go-to-market strategies with execution. At Textio from June 2018 to September 2020, Pete worked as a Strategic Account Manager and Account Manager, utilizing augmented writing to combat unconscious bias in communication. Earlier experience includes a Customer Success Manager position at Outreach.io, a Customer Success Consultant role at Buildium LLC, and an Assistant Manager position at Enterprise Rent-A-Car. Pete earned a Bachelor of Arts in Economics from Colby College in 2013.
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Catalyst Software
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Catalyst is the world's most intuitive Customer Success Platform (CSP), built by an experienced group of industry leaders. Catalyst integrates with all the tools you’re already using to provide one centralized view of customer data. Customer Success Managers can proactively take the right actions to prevent churn, such as receiving automated alerts when a customer is not using certain features that are critical to their success.