Catalyst Software
Myr Wilson currently serves as the Director of Strategy and Performance at Ankura and holds the position of Chapter Lead for Nashville at CX Accelerator, a non-profit community for Customer Experience professionals. Myr is also a Growth Coach at Catalyst Software, a member of Pavilion and Customer Success Collective, and has a previous role as Head of Customer Success and Account Management at Verte. Prior experience includes leadership roles at Experience.com and Dell, where Myr successfully managed customer success teams, drove process improvements, and supported revenue growth. With an Executive MBA from Vanderbilt University and a Bachelor's degree from Furman University, Myr combines extensive experience in customer success with a strong educational foundation to empower businesses and professionals alike.
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Catalyst Software
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Catalyst is the world's most intuitive Customer Success Platform (CSP), built by an experienced group of industry leaders. Catalyst integrates with all the tools you’re already using to provide one centralized view of customer data. Customer Success Managers can proactively take the right actions to prevent churn, such as receiving automated alerts when a customer is not using certain features that are critical to their success.