CCD Health
Stevenson Pierre has a strong background in operations and project management. Stevenson recently joined CCD as the Director of Operations in March 2022. Prior to this, they worked at CCD as a Senior Project Manager from May 2021 to March 2022 and as a Program Manager from April 2019 to April 2021. Before their time at CCD, they were a Team Supervisor at Advensus from February 2018 to March 2019 and at Convergys from August 2010 to October 2017.
Stevenson Pierre attended Universidad APEC from 2014 to 2025, earning a Bachelor of Business Administration (BBA) degree with a concentration in International Business. From 2023 to 2024, they also obtained an Associate's degree in Financial Planning and Services from the same institution.
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CCD Health
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Exceptional patient care begins with a phone call. At CCD, we know it. Our company was built on that principle. Gone are the days of frustrating patient experiences with hurried appointment scheduling or being stuck on hold for what feels like an eternity. We are dedicated to revolutionizing the healthcare experience, ensuring that patients receive the prompt and attentive assistance they deserve from start to finish. For over ten years, our healthcare contact center has been providing streamlined patient scheduling, follow-ups, physician statements, and more with specialized care specialists fluent in English who also understand the unique demands of the industry. Whether it's scheduling appointments, assisting with insurance claims, providing medication information, or offering general healthcare guidance, we are here to ensure a positive and informative experience for every patient. Beyond our commitment to exceptional customer service, we understand that being up-to-date with the latest healthcare center technology is crucial for efficient operations. That’s why, from electronic medical records (EMR) systems to practice management software and radiology information systems (RIS), we have the knowledge and proficiency to provide the necessary integrations for smooth workflows and optimized processes to your healthcare center. Contact us today to learn more about how our healthcare call center services can support your organization's goals and contribute to delivering exceptional patient care.