Sally Cohen

Sally Cohen is a seasoned professional in user experience and product design, currently serving as the Director of Product Design at ConstructConnect since January 2025. Previously, at Infoblox, Sally held the position of Director of Customer User Experience & Product Design, where user research methods and AI-driven design were introduced, resulting in a 30% reduction in research costs and a 25% increase in user satisfaction among over 1,000 users. At ADP, Sally contributed as Senior Director, User Experience, overseeing the development of journey maps and AI/ML-based solutions that improved payroll efficiency by 40% and increased customer renewals by 15%. As Director of User Experience at Worldpay, Sally established the company's first UX practice, enhancing product usability by 25%. Earlier experience includes directing HR service design initiatives at The Coca-Cola Company, which led to a 30% rise in employee satisfaction among a global workforce. Sally holds a Master of Science in Human-Machine Systems Engineering from the Georgia Institute of Technology and a Bachelor of Science in Industrial Engineering from the University of Illinois Urbana-Champaign.