Celcom Axiata Berhad
Ganesh Shanmugam has extensive experience in key account management and customer service, currently serving as the Head of Direct Key Account at Celcom Axiata Berhad since June 2013. Previously, Ganesh held various positions at the same company, including Head of Key Accounts, Business Development Manager, and roles focused on customer service and branch management from October 2003 to January 2013. Prior to joining Celcom Axiata Berhad, Ganesh was the Head of Customer Service at TM Cellular Sdn Bhd and began the professional journey at Mobikom as part of the finance team. With a career spanning over 28 years, Ganesh brings a wealth of expertise in customer relations and business development.
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Celcom Axiata Berhad
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Celcom Axiata Berhad, is the oldest mobile telecommunications provider in Malaysia. Celcom aspire to become the Most Inspiring Digital Organisation by consistently providing the best customer experience in all aspects, through innovative products and services, customer touchpoints, and optimisation of its network. People are a priority in driving optimum performance, which is illustrated by our unceasing contribution to inclusive nation building, ensuring that no one is left behind. Since establishment in 1988, Celcom has been bridging communications and is advancing towards integrated multi-access, multimedia services and IoT solutions, in line with evolving technologies and consumer expectations in Malaysia. Leading Celcom to the forefront is parent company, Axiata Group Berhad, a regional champion serving 150 million customers across 9 countries.