Certinia
Todd Kisaberth is an accomplished professional with extensive experience in customer service leadership, currently serving as Chief Customer Officer at Certinia and previously at Plex Systems, Inc. Todd's career includes significant roles at Tenable as Vice President of Customer Advocacy and at PTC, where Todd held multiple senior leadership positions including Senior Vice President of Global Services for the Americas and Vice President of Global Services for both North America and Japan. Initially starting a career as an IT Engineer at Cooper Tire and Rubber Company, Todd’s educational background includes a Bachelor of Science in Mechanical Engineering from The University of Toledo, earned between 1988 and 1992.
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Certinia
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Certinia (formerly FinancialForce) delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company's Professional Services Automation (PSA), Customer Success, and ERP solutions—delivered on Salesforce’s leading cloud platform—provide services businesses with the intelligence and agility to deliver high-quality services, elevate customer experiences and accelerate growth. Headquartered in San Jose, California with offices around the world, Certinia is backed by Advent International, Salesforce Ventures, and Technology Crossover Ventures. For more information, visit www.certinia.com.