Kaleigh de Palézieux

Kaleigh de Palézieux is a seasoned professional in customer support and experience management with over a decade of expertise across various industries. Currently serving as Senior Support Manager for Customer & Technical Support at Certn since July 2025, Kaleigh previously held the position of Director of Client Experience at Haloo, focusing on removing barriers to entrepreneurship for small and medium-sized businesses. Kaleigh's extensive experience includes roles such as Head of Customer Support at Rewind, where strategic initiatives were implemented to enhance customer success, and Director of Customer Care at RareLogic Inc., emphasizing seamless customer experiences. Early career experiences at Shopify and Options Community Services Society provided foundational skills in team leadership and crisis counseling. Kaleigh holds a Bachelor of Arts in Psychology from Simon Fraser University.