Chartered Insurance Institute
Donna Trainor has extensive experience in the insurance and financial industry, serving as a Customer Service Manager and Contact Centre Manager at Chartered Insurance Institute. Prior to this, Trainor worked as a Training Officer at Edward Jones and as a Team Manager at Santander. Trainor's experience also includes managing and developing teams of customer service advisers and internal help desk call centre agents.
Chartered Insurance Institute
The Chartered Insurance Institute (CII) is a professional body dedicated to building trust in the insurance and financial planning profession.