Chewy
Swethambari Sivasankaran currently serves as Associate Director of Data Science at Chewy, where a data science team was built and a strategic vision for AI advancements in Customer Service was established. Prior experience includes roles at 7-Eleven as Tech Lead in Machine Learning, overseeing personalization, sales forecasting, and developing innovative data products, and as a Machine Learning Engineer focused on labor scheduling optimization and experimentation. Swethambari also contributed to Cercacor Laboratories, Inc. as a Data Scientist, developing prediction algorithms and chatbot solutions utilizing advanced language models. Early career experience includes a software developer internship at EEGStore. Academic qualifications include a Master of Science in Electrical and Computer Engineering from the University of Florida and a Bachelor of Engineering in Electrical, Electronics, and Communications Engineering from SSN College of Engineering.
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Chewy
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Chewy is an American online retailer of pet food and other pet-related products based in Dania Beach, Florida. Launched in 2011, Chewy offered the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping their wide selection of products of more than 45,000 items (including their Private brands and prescription Rx food and Rx medication products), which they offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer. Their commitment to customer service is the core of their brand, and customers love them for it. They “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. They make pet parenting easy with their convenient Autoship subscription program—which allows their customers to schedule their orders, so they never run out of their pet food, supplies and medication they need. As an e-commerce company, product innovation drives their operations, and their team is constantly striving to find new and better ways to improve the customers’ experience. From an easy to navigate website and highly rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, they are transforming the way pet parents shop. They are also growing — fast. No longer a young pup, they are proud to be one of the fastest growing e-commerce companies of all time. With growth comes the exciting opportunity to be a part of a world-class organization of diverse team members, responsible for driving their latest innovations and customer experiences.