Christopher Marshall

Christopher Marshall possesses extensive experience in dispute resolution and risk management within the financial services industry. Currently serving as Manager of Disputes Experience at Chime, Christopher has previously held multiple roles in dispute management and risk program management at Square, where significant achievements included optimizing chargeback processes and reducing losses by 24% through effective training and operational strategies. Prior experience includes positions at JPMorgan Chase & Co., handling escalated claims and fraud analysis, and at Nationwide Insurance, focusing on property claims investigation. Christopher's career is marked by a strong commitment to improving operational efficiencies and mentoring team members in high-volume environments.