Shaylene L.

Shaylene L. is an experienced CRM Manager specializing in Product and Lifecycle Marketing at Chime since November 2020, where responsibilities include shaping the customer relationship management strategy to enhance member experience. As a founding member and co-lead of Chime's Asian American and Pacific Islander (AAPI) Chime Resource Group, Shaylene L. focuses on initiatives promoting diversity and inclusion. Previous roles include Associate CRM Manager and CRM Specialist at Symbiome, where contributions involved executing marketing strategies and managing community engagement, and an internship in Public Relations and Social Media at ZeroCater, among other positions. Shaylene L. holds a Bachelor's degree in Mass Communication/Media Studies from the University of California, Berkeley, and an Associate of Arts in Communication from Diablo Valley College.