Citizens Bank
Suyi (Sue) Chen is a seasoned professional with extensive experience in business analysis and system enhancements. Currently serving as a Senior Business Analyst in IAM at Citizens since August 2015, Suyi has successfully engaged with various departments to implement new capabilities in HashiCorp Vault and enhance management processes. Prior to this role, Suyi worked as a Business System Analyst in Credit Card Operations, where responsibilities included gathering business requirements and collaborating with cross-functional teams. Suyi's earlier experience includes significant contributions as an eCommerce Analyst at USAlliance Federal Credit Union, where initiatives included e-commerce enhancements and process automation. Additional roles encompassed technical coordination and human resources at Amalgamated Bank and Wonton Food Inc., respectively. Suyi holds a Bachelor of Science degree in Business Management and Finance from Brooklyn College.
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Citizens Bank
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At Citizens Bank, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey.