Michael Rivera

Michael Rivera is a seasoned telecommunications professional with extensive experience in network operations and maintenance. Currently serving as a Senior Network Operations Technician at Cogent Communications since May 2023, Michael specializes in scheduled maintenance, software upgrades, and support for wireless voice and data systems. Prior to this role, Michael held the position of Senior Network Operations Engineer at Sprint from September 2016 to May 2023, focusing on the operational maintenance of wireless and wire-line telecommunications equipment. Michael's career includes significant roles at Ericsson and Sprint Nextel Inc., where responsibilities ranged from managing telecommunications equipment and ensuring high service quality to troubleshooting network operations. Michael holds a Bachelor of Business Administration degree from the University of Phoenix.